Your Next Biggest Competitor Is Google: What You Need to Know About Zero-Click Search

The search engine results page (SERP) stands firmly at the centre of organic traffic generation. If you have a top-notch SEO team behind you and you’re lucky enough to land a placement on the first page of Google, you will likely be reaping the results. However, the SERP is changing, and it’s changing fast.

We had the arrival of black ‘Ad’ labels on mobile and the ‘How-to’ structured data markup in May 2019, not to mention the featured snippet deduplication change earlier this month, improved knowledge panels, and suggested content for long-tail search queries. Add to the mix video carousels and related product recommendations, and you’ve got yourself a very saturated SERP offering minimal visibility and poor click-through rates (CTR) for deserving websites.

As a result, for the first time, zero-click search (searches that end on the SERP because the user successfully found the answer to their query) has exceeded the number of searches resulting in organic clicks, at 50.33% to 45.25%. It’s not the best news we’ve heard, but not the worst either – it just means us SEO’s will have to work that little bit harder, and who’s not up for a challenge?

Crowded SERPs and zero complacency

SEO’s and digital marketers need to be one step ahead when it comes to SERP updates. If you think optimising your Google My Business profile once, or drafting your meta descriptions and incorporating a key term or two will earn you that top spot, you are mistaken. The Google SERP is a merciless territory, and you need to either adapt your strategy to suit users’ needs or face falling into the abyss on page 2…3…10…67!

Google is going to do what Google does, and that’s moulding the SERPs to maximise user convenience. If that means whipping a couple of websites off the first page and onto the second then that is what they will do. However it is important to stay resilient and have faith in the ability of your website. If it hosts the right content, is optimised correctly and technically sound, you might be ok.

There is also some comfort in knowing that this tech giant can only go so far. Back in June 2017, the European Union handed Google a €2.42bn fine for manipulating the SERP to favour its own comparison shopping service. Lyric website, Genius, also instigated a lawsuit for $50 million, claiming that Google had violated antitrust law by copying song lyrics from its website through a clever watermarking scheme.

Evidence that the SERP ship will keep on sailing

Amazon

Despite Google already dominating 90% of search engine market share, there has been increasing concern over the majority of product searches starting on Amazon, and unsurprisingly, Google is now working to follow suit. The search giant recently launched a new shopping platform that aims to be the go-to when finding items not available on Amazon. This comes after the revelation that only 22% of consumers are satisfied with their online shopping experience – a fact that Google has decided to improve in its own way.

Google lists similar products together with their prices encouraging the consumer to opt for the cheapest offer. When the user clicks on the product (through the shopping widget) they will be directed to the Google shopping platform. From here they can further click to view the product, see price comparisons and buy the product directly (all while being covered by a Google guarantee). There is no need to visit the retailer site at all.

Google’s BERT algorithm update

The long-term effects of the BERT update back in November are only just beginning to rear their heads. BERT was partly designed to target the results derived from long-tail searches and have since increased the number of featured snippets in 25 different languages. Featured snippets (FS) are special boxes where the format of a regular listing is reversed, showing descriptive content first. They usually hog the first part of the SERP and push organic results further down the page.

Furthermore, since Jan 2020, if you do succeed in obtaining a snippet, that URL will no longer be shown in the organic listings underneath. SEO’s have to choose between one or the other, depending on how much value each brings. This deduplication has resulted in severe drops in CTR for many sites across the board.

Growing Google SERP accessories

  • Ads – Up to four ads can be displayed at the top of the SERP and up to four at the bottom, leaving a lucky few organic results sandwiched between the two.
  • Rich Snippets – A rich snippet sits below the blue title on the SERP. It can include a picture, rating and extended description. They stand out from other results and usually generate a higher click through rate.
  • People also ask – This box is full of related queries to your original search and appears on the first page for pretty much all searches no matter the length of the query. When clicked it can answer your questions with no need to delve further to find the information’s original source. Written a short essay on how to boost your organic traffic? The likelihood is that the user will only read the most relevant paragraph regurgitated in the designated slot on Google and move on – that is, if your content is lucky enough to be featured in the first place.

The SERP epidemic is spreading to all corners of industry. Google job listings, flight price comparisons, hotel suggestions, Google thesaurus and dictionary not to mention the weather and Google reviews are all piled on the first page, distracting your target audience from executing your desired call to action.

What can you do to combat zero-click search?

Combating the zero-click epidemic is no easy feat. It takes a dedicated SEO team, a deep understanding of your niche, constant analysis of the changing SERP and the realisation that content must be produced for the user, not the search engine.

Get this right and you’re on the right track to effectively compete with Google and win back lost organic traffic. Contact us to talk about getting your metrics right first time around and help set your website on the right track for SEO success.

 

 

 

6 Misconceptions About SEO 2019

Anyone who has a website or knows anything about marketing will probably have heard of SEO – or Search Engine Optimisation. In a world where we use the internet for everything from buying Christmas presents to booking holidays, it is essential that your website can be found amongst the great expanse of the internet. And that is what SEO is all about.

There are two important concepts behind SEO – being able to give searchers what they are looking for as efficiently as possible and understanding how search engines, like Google, produce their search engine rankings.

The world of SEO is ever-changing and full of misconceptions, and here are 6 of the most common ones…

1.   It’s a ‘trick’

Some people believe that SEO is all about trying to trick search engines into putting your website at the top of the rankings. Actually, it’s about trying to provide the best and most useful information to the public by ensuring that the right content is found easily.

An understanding of the technical side of SEO will help the right people find your website, making a search engine more effective and bringing you the quality traffic that you need.

2.   It’s all about the keywords

Back in the day, SEO was all about stuffing your content full of keywords. Today, however, things have changed. It is no longer about getting as many keywords into your content as possible, but about creating content that’s valuable to the user while strategically placing well-researched keywords in the text. This ensures your searchers will get straight to the information that they are looking for and not click away (increasing your bounce rate).

With recent algorithm updates being released, such as the BERT update, search engine optimisation focuses now on answering users’ queries in the best way they can, while being concise and visually-appealing. This balance can be tricky to uphold, but when mastered, it can make all the difference to the reader.

3.   SEO, tick!

Another common misconception of SEO is that it’s something that you do, then tick off the list. Just like any other sort of marketing, SEO is something that needs to be continually worked on and updated.

Not only will you find that search engines like Google, are regularly changing their algorithms which decide on website rankings, but your competitors are also likely working on improving their SEO too. And, frankly, if you don’t keep on top of it, you will find yourself being left behind.

An SEO consultant will be able to continuously look at your website to determine exactly what needs to be done to help you rank at the top of the search engine results.

4.   SEO isn’t very important

Of course, we’re going to say that SEO is important. But it really is.

75% of online marketers never scroll past the first page of search engines, and to get to that first page, you’re going to need SEO in order to compete with the hundreds of sites in your industry. Furthermore, showing up on the first page doesn’t just help you to get new customers; it also builds your brand, credibility and trust. When people read over your website and receive useful, accurate information from you, even if they’re not your customer now, they could turn into one in the future.

5.   Linking doesn’t help

You might think that linking both external and internal, is annoying and unnecessary, but hear us out. In fact, linking and link building are major players in the way that search engines like Google determine popularity and therefore where they are going to rank your website.

But it’s not that easy. There are many tricks to gaining links for your site and it is a multi-faceted task. Google is aware of black-hat link building strategies and understands that some links are included in content purely for SEO purposes, which goes against their user-orientated values. Not only that, bloggers, journalists and marketers are becoming more and more aware of this strategy which makes it harder to get that desired link. It’s an ongoing, ever-changing process that needs to be done in the right way – so take your time and get those links in ethically and organically.

6.   First Place or Nowhere

Although ranking first is certainly not something to turn your nose up at – and you will receive significantly more traffic just by appearing on the first page – Google has been making it harder to improve organic traffic for websites. One reason for this is because, over the years they have released SERP features that continue to take up space on the page, such as featured snippets. Simultaneously, ads continue to dominate the first part of the search results, with Google altering their appearance so that they blend in more with organic listings. Therefore, not only have you got to gain a first-page ranking, you also need to master the art of optimising for other SERP features. Statistics show that the first ranking is being increasingly pushed down the results page, reducing the number of search queries that result in organic clicks to just 40%. Read more on our blog about Google’s latest design of the results page and how this could impact you.

 

The rise of voice search optimisation: what you need to know

Voice search is becoming increasingly significant in terms of SEO, as right now, 20% of search queries on Android devices and Google’s app are conducted by voice search. It’s changing the way businesses need to think about their SEO, indicating that they will need to apply voice search SEO if they want to succeed.

 

Voice search allows users to find out what they are looking for without actually loading up a search engine and typing in keywords to generate results. People who use voice search prefer it because it allows them to multitask and they can get information immediately, which is handy for when you’re cooking or driving.

 

And so, due to the increasing amount of usage, search engines are beginning to emphasise voice search optimization.

 

One of the many advantages of voice search optimisation is that it’s a great way to gain brand awareness. When someone asks a question in voice search, the answer usually begins with ‘According to…’, thus informing the listener of your brand.

 

Voice search SEO is different from traditional SEO. For example, voice search uses long tail keywords and a conversational tone, as they are often questions instead of exact keyword searches, like ‘What is the weather like today?’ instead of ‘Cheltenham weather.’

 

It is therefore vital that you should know how users speak about your business and its products. Your content should be written for people, not search engines. Answer questions directly and try and make it obvious that a paragraph is an answer to a question. An example of this type of content is blog posts – many article headings’ feature a question that the post itself then answers.

 

And, of course, you must know your audience and what they are likely to be asking.

 

Making sure that your site is optimised for mobiles is just as important – this is where voice search comes from after all. Mobile SEO needs to be good and page content needs to be high-quality, as your content should be as relevant to the desired search query as possible. Using sections with lists, bullet points, and heading tags can be read easily by Google and thus perform better, and are more likely to be used for voice search.

 

Local SEO is essential as the most popular types of search queries for voice search are location-based – users want to know things like opening times, locations, and what products are available where. So if a site and its content are optimised for local searches, then it’s more likely to succeed in the voice search industry. One way to work out what sort of local content you ned is to think of the popular search phrase ‘…near me.’ Most voice search queries are essentially that but in question form, and that’s the type of information your website will need to provide.

 

In conclusion, voice search optimisation is making changes to mobile SEO, making it something that business owners need to consider when designing their websites. It is speculated that voice search will be a huge trend this year, proven to improve brand awareness and purchases. It’s usage is still on the rise, so by optimising your site for voice search now, you are sure to see results that will help grow your brand in the long-term.

 

See more thoughts about this voice search optimisation here.

Google bug shows up to 14 ads on mobile search pages

If you follow us on Twitter, you would have seen that we recently posted a video showing a Google mobile SERP that features up to fourteen ads:

As you can see, there are four ads on the top of the page, followed by two organic listings.  Seven more ads appear followed by six organic listings, and then the page ends with three final ads. That’s twice as many ads than usual, and our video kick-started a backlash across Twitter.

We believed that this was another test by Google concerning its search engine results pages, only this one focused solely on mobile searches.

From what we have seen, the SERPs are not still like this, but the discussion on Twitter is still ongoing:

It has been predicted for a while that Google would push its Ads, and the founder of Moz, Rand Fishkin, recently reported that, in 2018, there had been a decline in click-through rates yet an increase in no-click searches. This statistic reflects how Google SERP features, such as Google Ads and Featured Snippets, are competing for clicks.

However, Google Ads responded to our tweet, confirming that it was, in fact, a bug and not a test:

While their reply has received some mixed responses, it is a relief to know that this is not likely to be the layout of mobile searches anytime soon.

See the rest of the Twitter discussion here.

Google displays ‘empty’ search pages to European users

Recently, Google shared screenshots of proposed search engine results pages that would display if the EU passes Articles 11 and 13 of the EU Copyright Directive. The search results appear empty, as if they have failed to load correctly, and only links are displayed:

 

 

 

 

 

 

 


Image from Search Engine Land 

These types of results were then shown to European users, as discussed on Twitter:

 

The experiment was, according to Google, ‘to understand what the impact of the proposed EU Copyright Directive would be to our users and publisher partners.”

Two provisions that are part of this proposal are Articles 11 & 13. Article 11 would mean that Google and other search engines are required to pay licensing fees when displaying snippets of content. Article 13 requires certain platforms, such as Google and social media sites including Facebook and Twitter, to monitor content uploads for potential copyright infringement.

The full Twitter forum is below: